For five consecutive weeks, I found myself running my feet through a mysterious pile of sand at the deep end of my pool, even after the pool company had just left. They spent merely 10 minutes at my house, during which I observed their routine from my kitchen, growing increasingly frustrated.

Recently, the company had hiked their monthly full service fee from $135 to $150, blaming the rising price of chlorine. Initially, I was content, as my previous pool guy often missed appointments, leaving my pool to turn green. My pool appeared clean enough, and I was preoccupied with other commitments, so I didn't question their service—until I noticed the sand.

Week after week, a neat pile of sand reappeared at the bottom of the pool. I realized I'd never seen the service crew bring a vacuum to the poolside. I noticed a slight algae film forming on the walls, sparking a flurry of questions about the effectiveness of their service and the price increase. Shouldn't professionals ensure a thorough job, especially when I pay them to handle it?

By the third week, the routine became painfully clear. They emptied the skimmer, added chlorine tablets, brushed only select spots, added liquid chlorine, and left in under 10 minutes. No water tests, minimal brushing, and the sand remained untouched.

By the fourth week, I had enough. Despite a 10-minute visit, my pool wasn't receiving adequate care. I researched basic pool cleaning, confirming my suspicions that essential tasks were overlooked.

The fifth week was their last. I took charge of my pool maintenance. I started with by vacuuming the sand that was still present. Diving deeper, I discovered further issues with my equipment.

As an entrepreneur, I analyzed their business practices. Many companies operate with unskilled laborers on grueling schedules, focusing on revenue over quality service. Inevitably, this leads to green pools and costly repairs that could have been avoided.

Motivated by these insights, I envisioned a new kind of pool service—one that values expertise, quality, and genuine care for the customer’s needs. As a solo operator, I take personal responsibility for every aspect of service, utilizing the best tools available to ensure each visit is comprehensive and focused on maintaining pristine pool conditions. By redefining the standards, I am committed to restoring trust and delivering exceptional service that truly stands out.

So, why enter an industry with a flawed business model? Because I do things differently. I want to share my plans with you personally, testing your water and inspecting your pool during a consultation. Join The New Pool Order, and experience a revolution in pool service. Let’s keep it our little secret.