Cole Pierce Cole Pierce

Who do you trust with your POOL?

It seems to be harder and harder to find good home service companies.

Some of the most profitable businesses in our economy revolve around the most expensive purchase American’s make; their home. Over the last 40 years, the number of skilled tradesmen in the United States has decreased while demand increased through new construction and maintenance of existing homes. This gap in competent workers is apparent when you look at home inspections, poor business reviews, local news consumer investigations and so on. No home service has been insulated by this lack of qualified workers and that goes for the pool industry as well.

While gas prices increase, chlorine prices increase and business margins diminish, workers are often left in a position of a stale wage. Pool service owners are forced to get more pools under contract and squeeze them into their routes. If you have read the “About Us” section I spoke of this some as to why The Poolluminati was born. The pool care expert now working on your pool probably has the most pools they have ever had to service and less time to make sure everything is good. To make matters worse, the pool technician is probably under trained as well as overworked… and based on the wage, probably looking for a better paying job doing something else.

These factors have been a disaster for home owners who want quality service at fair prices. As we see a record amount of small businesses file for bankruptcy, it is my opinion that much of the home service industry is going to get flushed as well. Like any real economy though, only efficient well run businesses will emerge from the ashes in the beginning and that will probably take place in the pool space as solid solopreneurs that can provide value (before they try to scale beyond their control again).

In the meantime though, it is critical to know who you are trusting with you property. Do they really care about your stuff, or are they their for paycheck? Did the guy that used to clean your pool exit the field and just hire some untrained personnel to manage your pool? Are they just doing what needs to be done on a full service, or are they cutting corners and ripping you off? Unfortunately, more of the negative is probably happening than people realize. Most pool owners think if the water is clear it must be good. I am sad to say that there is much more that goes into this than just clear water. If you have struggled to find a good pool service or are beginning to question what your current service is doing, give us a call so we can discuss what should be provided and how we can help.


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